ToxicFree Foundation / Articles

Jergens moisturizer recalled due presence of bacterium

Numerous varieties of Jergens Ultra Healing Moisturizer have been recalled due to the presence of Pluralibacter gergoviae, a bacterium. Parent company Koa USA Inc. issued the voluntary recall.




Recalled Products:

Jergens Ultra Healing Moisturizer

Manufactured between October 2021 and October 18, 2021


3 ounce bottles UPC #019100109971 (single bottle) and UPC #019100267114 (pack of 3)

Recalled lot numbers -  ZU712851, ZU712911, ZU712861, ZU722851, ZU712871, ZU722881, ZU712881


10 ounce bottles UPC #019100109988

Recalled lot numbers - ZU722741, ZU732791, ZU722771, ZU732801, ZU722781, ZU732811, ZU732781, ZU732821


Presently Koa USA is working to have the product removed from their warehouses, they’re working with retailers to remove products from store shelves, and they’re contacting individual customers regarding the recall.

Pluralibacter gergoviae isn’t typically dangerous for young and healthy individuals. For children, the elderly, or those with weakened immune systems though, it could lead to a dangerous infection. Consumers should cease use of the recalled lotions mentioned above as what Koa USA is referring to as a “precautionary measure”. If you have questions about the recall you can reach Koa USA Inc. at 1-800-742-8798 or by emailing them at 

To read the full FDA release on this recall, click here: